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Passengers with Economy Class tickets may be eligible for an upgrade to Business Class, based on availability, fare rules, and frequent flyer status.
Online Request: Upgrades can be requested through the Avianca website or mobile app. Check for upgrade options during booking or manage your booking online.
At the Airport: You can also inquire about upgrade availability at the airport check-in counter. Availability may vary based on the flight and class.
Bid Process: Avianca does not currently offer a formal bidding system for upgrades. Passengers are advised to check for upgrade availability directly with Avianca staff.
Using LifeMiles: Members of Avianca’s frequent flyer program, LifeMiles, can use their accumulated miles to upgrade to Business Class. The number of miles required depends on the route and availability.
How to Upgrade with LifeMiles: Log in to your LifeMiles account on the Avianca website or app and select the option to use miles for an upgrade. You can request upgrades at the time of booking or later through the "Manage Booking" section.
Promotional Upgrades: Avianca occasionally offers promotional upgrade deals. To stay informed about the latest offers and promotions, visit their website or subscribe to Avianca's newsletter.
For more detailed information about upgrades, please visit the Avianca Official Website or contact Avianca customer service directly.