Volaris Name Change Policy

Overview

Volaris allows passengers to request changes to their name on a booking under specific conditions. Below is a summary of the policy and the steps to request a name change or correction.

Policy Details

• Minor Corrections: Volaris permits minor corrections to spelling errors in a passenger's name. These corrections can typically be made for a fee if requested soon after booking.
• Major Changes: For significant changes, such as a complete name change, Volaris may require legal documentation (e.g., marriage certificate, court order). Fees will apply, and a new ticket might be necessary in some cases.
• Documentation: Passengers may need to provide supporting documents to confirm the name change, including legal documents or government-issued identification.
• Booking Status: Name changes or corrections should be requested while the booking is still active. Some restrictions may apply as the departure date approaches.
• Fees: Fees for name changes or corrections vary depending on the fare type and timing of the request. It’s advisable to check with Volaris directly for precise fee details.

How to Request a Name Change

To request a name correction, follow these steps:

1. Contact Volaris customer service through their website or by phone.
2. Provide your booking reference number and details of the name correction.
3. Submit any required documentation if requested by Volaris.
4. Pay any applicable fees if required.

Contact Volaris

For more information or to request a name correction, please visit the Volaris Contact Page or call their customer service hotline.