Vivaaerobus Airlines Name Change Policy

Overview

VivaAerobus allows passengers to request changes to their name on a booking under certain conditions. Below is a summary of the policy and the steps to request a name change or correction.

Policy Details

• Minor Corrections: VivaAerobus allows minor corrections, such as fixing spelling errors in a passenger's name. These changes can usually be made for a fee if requested soon after booking.
• Major Changes: For significant changes, such as a complete name change, VivaAerobus may require legal documentation (e.g., marriage certificate or court order). Fees will apply, and in some cases, a new ticket may need to be issued.
• Documentation: Passengers may need to provide supporting documents to confirm the name change, including legal documents or government-issued identification.
• Booking Status: Name changes or corrections should be requested while the booking is still active. Some restrictions may apply as the departure date approaches.
• Fees: Fees for name changes or corrections depend on the fare type and the timing of the request. It’s advisable to check with VivaAerobus directly for precise fee details.

How to Request a Name Change

To request a name correction, follow these steps:

1. Contact VivaAerobus customer service through their website or by phone.
2. Provide your booking reference number and the details of the name correction.
3. Submit any required documentation if requested by VivaAerobus.
4. Pay any applicable fees if required.

Contact VivaAerobus

For more information or to request a name correction, please visit the VivaAerobus Contact Page or call their customer service hotline.