Tui Name Change Policy

Overview

TUI allows passengers to request corrections to their name on a booking under specific conditions. Below is a summary of the policy and the steps to request a name change or correction.

Policy Details

• Minor Corrections: TUI permits minor corrections, such as fixing spelling errors in a passenger's name. These corrections are typically allowed without additional fees if requested soon after booking.
• Major Changes: For significant changes (e.g., complete name changes), TUI may require legal documentation such as a marriage certificate or court order. Fees may apply, and a new ticket might be required in some cases.
• Documentation: Depending on the nature of the name change, passengers may need to provide supporting documents, including government-issued identification or legal documents.
• Booking Status: Name changes or corrections should be requested while the booking is still active. Some restrictions may apply as the departure date approaches.
• Fees: Fees for name changes or corrections depend on the fare type and timing of the request. It’s recommended to contact TUI directly for precise fee information.

How to Request a Name Change

To request a name correction, follow these steps:

1. Contact TUI customer service via their website or by phone.
2. Provide your booking reference number and the details of the name correction.
3. Submit any required documentation if requested by TUI.
4. Pay any applicable fees if required.

Contact TUI

For more information or to request a name correction, please visit the TUI Contact Page or call their customer service hotline.