Kenya Airways Change Name Policy

Overview

Kenya Airways allows passengers to make changes to their name on a flight booking under certain conditions. Please review the following guidelines to understand the process and any associated fees.

Policy Details

• Minor Changes: For minor corrections such as spelling errors, passengers should contact Kenya Airways customer service. These changes are generally allowed and may not incur a fee.
• Major Changes: For significant name changes (e.g., a complete name change), passengers may need to pay a fee and provide supporting documentation such as a marriage certificate or legal name change documentation.
• Booking Status: Name changes are typically allowed if the booking is still active. Changes might not be possible if the flight is within 24 hours of departure.
• Documentation: Proof of name change will be required. Acceptable documents include government-issued ID or legal documents showing the name change.
• Contact Information: Passengers should contact Kenya Airways’ customer service or visit the nearest Kenya Airways office to request a name change.

How to Request a Name Change

To request a name change, follow these steps:

1. Contact Kenya Airways customer service via phone or email.
2. Provide your booking reference number and details of the name change.
3. Submit any required documentation.
4. Pay any applicable fees if required.

Contact Kenya Airways

For more information or to request a name change, please visit the Kenya Airways Contact Page or call their customer service hotline.