Turkish Airlines Flight Change Policy

Overview

Turkish Airlines provides flexible options for passengers to change their flight bookings, subject to the fare type and specific route. The following outlines the key points of the flight change policy:

1. Change Fees

• Economy Promotion: Typically the least flexible fare, with no changes allowed or significant change fees applicable.
• Economy Flexible: Allows for changes with a fee that varies based on the route and fare type. Fees are generally lower compared to promotion fares.
• Business Promotion: Similar to Economy Promotion, changes may be restricted or subject to high fees.
• Business Flexible: Offers the most flexibility, often allowing changes with minimal or no fees, depending on the fare conditions.

2. Timeframe for Changes

• Before Departure: Flight changes are generally allowed up to a certain number of hours before the scheduled departure time, depending on the fare type.
• After Departure: Changes to return flights may be possible for round-trip bookings, subject to availability and fare rules.

3. Fare Differences

• If the new flight has a higher fare, passengers are required to pay the fare difference in addition to any change fees.
• If the new flight has a lower fare, the difference may not be refunded, depending on the fare rules.

4. How to Change a Flight

• Online: Passengers can change their flights through the Turkish Airlines website or mobile app in the "Manage Booking" section.
• Customer Service: Changes can also be made by contacting Turkish Airlines’ customer service or visiting a Turkish Airlines sales office.
• Travel Agency: If the ticket was purchased through a travel agency, changes should be made through the same agency.

5. Special Circumstances

• Involuntary Changes: If Turkish Airlines reschedules or cancels a flight, passengers may be offered alternative flights at no additional cost.
• Medical or Emergency Cases: In certain situations, such as medical emergencies, change fees may be waived upon providing appropriate documentation.

6. Refunds and Cancellations

Refunds may be available depending on the fare type. Some fare classes offer partial or full refunds if a flight change results in a cancellation, subject to fare conditions.

This policy summary provides a general overview of Turkish Airlines’ flight change policy. Specific rules may vary based on the fare type, route, and other factors. For detailed and personalized information, passengers are advised to review the fare rules during booking or contact Turkish Airlines directly.