Singapore Airlines Flight Booking Change

Overview

Singapore Airlines offers flexible options for passengers who need to change their flight bookings. The policy varies depending on the fare type, route, and specific conditions. The key details of the flight booking change policy are provided below:

1. Change Fees

• Economy Class: Changes are permitted with a fee, which varies based on the fare type and route. Promotional fares may have higher fees or more restrictive change conditions.
• Premium Economy: Offers more flexibility with moderate change fees. Some fare types may allow complimentary changes.
• Business and First Class: Generally provides the most flexibility with lower or no change fees, depending on the fare rules.

2. Timeframe for Changes

• Before Departure: Changes can typically be made up to a few hours before the scheduled departure time, depending on the fare type and route.
• After Departure: For round-trip bookings, changes to return or onward flights may be possible, depending on fare conditions and availability.

3. Fare Differences

• If the new flight is more expensive, passengers must pay the fare difference in addition to any applicable change fees.
• If the new flight is cheaper, the fare difference may not be refunded, depending on the fare rules.

4. How to Change a Booking

• Online: Passengers can make changes through the Singapore Airlines website or mobile app under the "Manage Booking" section.
• Customer Service: Flight changes can also be processed by contacting Singapore Airlines’ customer service or visiting a Singapore Airlines office.
• Travel Agency: If the ticket was purchased through a travel agency, changes should be made through the same agency.

5. Special Circumstances

• Involuntary Changes: If Singapore Airlines changes or cancels a flight, passengers may be rebooked on an alternative flight at no additional cost.
• Medical or Emergency Situations: In cases of medical emergencies or other exceptional circumstances, change fees may be waived with appropriate documentation.

6. Refunds and Cancellations

Refunds may be available depending on the fare type. Certain fare classes allow for partial or full refunds if a flight change leads to a cancellation, as per the fare rules.

This summary provides a general overview of Singapore Airlines' flight booking change policy. For detailed and specific information, passengers are encouraged to check the fare rules at the time of booking or contact Singapore Airlines directly.