Ethiopian Airlines Flight Change Policy

Overview

Ethiopian Airlines provides various options for changing flight bookings, with the specific conditions and fees depending on the fare type and route. Below is an outline of the main aspects of the flight change policy:

1. Change Fees

• Economy Class: Changes are permitted with a fee, which varies based on the fare rules and destination. Some promotional fares may have higher fees or restrictions.
• Business Class: Generally offers more flexibility with lower or no change fees, depending on the fare conditions.
• Special Fares: Fares such as promotional or discounted tickets may have stricter change policies or higher fees.

2. Timeframe for Changes

• Before Departure: Changes can typically be made up to a few hours before the flight's scheduled departure time, depending on the fare type and availability.
• After Departure: Changes to return flights or onward connections may be available for round-trip bookings, subject to availability and fare conditions.

3. Fare Differences

• If the new flight is more expensive, passengers will need to pay the fare difference in addition to any change fees.
• If the new flight is cheaper, the fare difference may not be refunded, depending on the fare rules.

4. How to Change a Flight

• Online: Changes can be made through the Ethiopian Airlines website or mobile app in the "Manage Booking" section.
• Customer Service: Changes can also be processed by contacting Ethiopian Airlines' customer service or visiting an Ethiopian Airlines office.
• Travel Agency: For tickets purchased through a travel agency, changes should be made through the same agency.

5. Special Circumstances

• Involuntary Changes: If Ethiopian Airlines makes changes to the flight schedule or cancels a flight, passengers may be rebooked on an alternative flight at no additional cost.
• Medical or Emergency Situations: In cases of medical emergencies or other exceptional circumstances, change fees may be waived with appropriate documentation.

6. Refunds and Cancellations

Refunds may be available depending on the fare type. Some fares allow for partial or full refunds if a flight change leads to a cancellation, subject to the specific fare rules.

This overview provides general information about Ethiopian Airlines' flight change policy. Specific details can vary based on fare type, route, and other factors. For the most accurate and personalized information, passengers should consult the fare rules at the time of booking or contact Ethiopian Airlines directly.