Asiana Airlines Flight Change Policy

Overview

Asiana Airlines allows passengers to change their flight bookings under certain conditions. The policy varies based on the fare type, route, and timing of the change. Below are the key details:

1. Change Fees

• Economy Saver: Changes are generally allowed with a fee, which varies depending on the route and fare type. Some Economy Saver tickets may have restrictions on changes.
• Economy Flex: Offers more flexibility with lower change fees. Changes are permitted up to a few hours before departure.
• Business Class: Provides greater flexibility, often with complimentary changes or reduced fees depending on the fare rules.

2. Timeframe for Changes

• Before Departure: Changes can typically be made up to a few hours before the scheduled departure time, depending on the fare conditions.
• After Departure: Changes to return or onward flights may be possible based on availability and fare rules.

3. Fare Differences

• If the new flight is more expensive, passengers must pay the fare difference in addition to any applicable change fees.
• If the new flight is cheaper, the fare difference may not be refunded, depending on the fare rules.

4. How to Change a Booking

• Online: Passengers can make changes through the Asiana Airlines website or mobile app under the "Manage My Booking" section.
• Customer Service: Flight changes can also be processed by contacting Asiana Airlines customer service or visiting a ticket office.
• Travel Agency: If the ticket was purchased through a travel agency, changes should be made through the same agency.

5. Special Circumstances

• Involuntary Changes: If Asiana Airlines changes or cancels a flight, passengers may be rebooked on an alternative flight at no additional cost.
• Medical or Emergency Situations: In cases of medical emergencies or other exceptional circumstances, change fees may be waived with appropriate documentation.

6. Refunds and Cancellations

Refunds may be available depending on the fare type. Certain fare classes allow for partial or full refunds if a flight change leads to a cancellation, as per the fare rules.

This summary provides a general overview of Asiana Airlines' flight change policy. For detailed and specific information, passengers are encouraged to check the fare rules at the time of booking or contact Asiana Airlines directly.