Air Canada Flight Change Policy

Overview

Air Canada allows passengers to make changes to their flight bookings under specific conditions, depending on the fare type and route. Below are the main points of the flight change policy:

1. Change Fees

• Economy Basic: Typically non-refundable and non-changeable. Changes may not be allowed or could incur high fees.
• Economy Standard, Flex, and Comfort: Changes are permitted with applicable fees, which vary depending on the fare type and destination.
• Premium Economy, Business, and First Class: Generally more flexible, with lower or no change fees depending on the fare conditions.

2. Timeframe for Changes

• Before Departure: Changes are usually allowed up to a certain number of hours before the flight’s scheduled departure, depending on the fare type.
• After Departure: Changes to return flights may be possible for round-trip bookings, subject to fare rules and availability.

3. Fare Differences

• If the new flight has a higher fare, passengers must pay the fare difference in addition to any change fees.
• If the new flight has a lower fare, the difference may not be refunded, depending on the fare rules.

4. How to Change a Flight

• Online: Passengers can make changes through the Air Canada website or mobile app via the "Manage Bookings" section.
• Customer Service: Changes can also be made by contacting Air Canada’s customer service or visiting an Air Canada ticket office.
• Travel Agency: If the ticket was purchased through a travel agency, changes should be made through the same agency.

5. Special Circumstances

• Involuntary Changes: If Air Canada reschedules or cancels a flight, passengers may be offered alternatives at no additional cost.
• Medical or Emergency Cases: In certain situations, such as medical emergencies, change fees may be waived with proper documentation.

6. Refunds and Cancellations

Refunds may be available depending on the fare type, with some fare classes offering partial or full refunds if the flight change leads to a cancellation.

This policy provides a general overview, and specific rules may vary based on the fare type, route, and other factors. For detailed and personalized information, it's recommended to review the fare rules during booking or contact Air Canada directly.