Thai Airways Cancellation Policy

1. Free Cancellation Within 24 Hours

Thai Airways allows passengers to cancel their booking within 24 hours of purchase without any cancellation fees, provided the booking was made at least 7 days before the scheduled departure.

2. Cancellation Fees After 24 Hours

If you cancel your ticket after the 24-hour window, cancellation fees will apply. The fee amount varies based on the fare type, route, and timing of the cancellation.

3. Refundable vs. Non-Refundable Tickets

• Refundable Tickets: You can cancel your ticket and receive a refund, though a cancellation fee may be deducted based on the fare conditions.
• Non-Refundable Tickets: These tickets are generally not eligible for a refund. However, you may be eligible for a travel voucher for future use, depending on the fare rules.

4. How to Cancel

• Visit the Thai Airways website or use their mobile app.
• Log in to your account and go to the "Manage Booking" section.
• Select the flight you wish to cancel and follow the on-screen instructions to complete the cancellation process.

5. Flight Cancellations by Thai Airways

If Thai Airways cancels your flight, you are entitled to a full refund, rebooking on an alternative flight, or a travel voucher for future use. Additional compensation may be provided as per applicable regulations.

6. Rebooking Options

Instead of canceling, you may choose to rebook your flight. Rebooking fees and fare differences may apply depending on the fare rules of your ticket.