Malaysia Airlines Cancellation Policy
Malaysia Airlines Cancellation Policy
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1. Free Cancellation Within 24 Hours
Malaysia Airlines allows passengers to cancel their booking within 24 hours of purchase without any cancellation fees, provided the booking was made at least 7 days before the scheduled departure.
2. Cancellation Fees After 24 Hours
If you cancel your ticket after the 24-hour window, cancellation fees will apply. The amount of the fee depends on the fare type, route, and the timing of the cancellation.
3. Refundable vs. Non-Refundable Tickets
- Refundable Tickets: You can cancel your ticket and receive a refund, although a cancellation fee may be deducted according to the fare conditions.
- Non-Refundable Tickets: These tickets are not eligible for a refund. However, you may be able to obtain a travel voucher for future use, depending on the fare rules.
4. How to Cancel
- Visit the Malaysia Airlines website or use their mobile app.
- Log in to your account and navigate to the "Manage Booking" section.
- Select the flight you wish to cancel and follow the prompts to complete the cancellation process.
5. Flight Cancellations by Malaysia Airlines
If Malaysia Airlines cancels your flight, you are entitled to a full refund or rebooking on an alternative flight at no additional cost. Additional compensation may be provided as per applicable regulations.
6. Rebooking Options
Instead of canceling, you may choose to rebook your flight. Rebooking fees and fare differences may apply, depending on the fare rules of your ticket.
Note: It is advisable to check the specific fare conditions during booking, as cancellation and rebooking policies may vary depending on the fare type and route.